E-Commerce Support Specialist

Handle order inquiries, returns, and shipping questions 24/7

A fully-configured AI agent that handles common e-commerce support queries including:
- Order status tracking
- Return and refund requests
- Shipping questions
- Product availability
- Account management

Pre-integrated with Shopify, WooCommerce, and Stripe. Escalates complex issues to human agents.

0 uses

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Verified Template

Ready to deploy?

Launch this agent in your workspace in ~2 minutes.

Pre-configured prompts

Industry best practices

Full source access

What's Included

Optimized Channels

Configured for Inbound Voice, Web Chat, WhatsApp.

Professional Voice Profile

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Knowledge Requirements

Pre-structured to ingest:

Return policy document *Req
Shipping policy document *Req
Product catalog or FAQ *Req

See It In Action

👤

Hi, I ordered a jacket last week but it hasn't arrived.

I can help with that! Do you have your order number handy? It usually starts with #ORD.

👤

Yes, it's #ORD-99281.

Thanks using our tracker... I see that order is marked "Out for Delivery" today by 5 PM. Is there anything else I can check for you?

Sample conversation. The agent will adapt to your rules.